Security Disclosure Policy

A safe, coordinated way to report a potential vulnerability affecting a public Alien Tech Services system.

How to report a potential issue.

Email contact@alientechservices.com with the subject “Security Disclosure.” Include the affected public URL or service, a clear description, the date observed, and steps that allow the issue to be understood without causing harm.

Do not send passwords, private keys, authentication tokens, personal data, or exploit code in the first message. We can coordinate a safer transfer method when needed.

Safe research expectations.

Testing must stay within systems you own or systems for which you have explicit written authorization. This policy does not grant permission to access customer systems, private data, administrative interfaces, accounts, third-party services, or infrastructure outside the published scope.

Do not

  • Access, alter, retain, or disclose personal or confidential information
  • Disrupt availability, degrade service, or perform denial-of-service activity
  • Use social engineering, phishing, physical access, or credential attacks
  • Upload malware or create persistent access
  • Test third-party or client systems without their written authorization
  • Publicly disclose an unresolved issue before coordinated review

What happens after a report.

We will review the report, determine whether it affects a system within our control, and request additional information when useful. Response and remediation timing depends on severity, reproducibility, system ownership, and operational constraints. No payment, reward, or specific timeline is promised by this policy.

If the issue belongs to another organization, contact that system owner directly through its published security channel.

Need an authorized security review for your system?

Security services for customer systems use a separate written scope and explicit authorization from the system owner.

Review Security Services
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